Terms of Use

Welcome to artificialturfreport.com (“ATR”). ATR exists to give a voice to businesses that are trying to respond to negative or incorrect online user reviews. Resolution reports are written to dispute negative reviews left about businesses on 3rd party websites. Businesses are able to use the ATR resolution report system to share their side of the story. Through ATR’s Website (the “Site”), businesses will be able to create a profile that displays a company overview, news feed, social media, and report channel. The report channel will contain links to any negative press that exists online with a statement from the owner (with “proof”) debunking the claims in the review.

By using this Site you agree to the following Terms of Use. Please read these Terms of Use (“Terms”) carefully before registering with ATR. If you do not agree to these Terms, you are not allowed to use the ATR Site.

1. Privacy:

Please review our Privacy Policy, which also governs your use of this Site, to understand our practices.

2. Electronic Communications:

When you use the Site, or send e-mails to ATR, you are communicating with ATR electronically and authorizing ATR to send you electronic communications. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing and were sent with your consent.

3. License:

3.1. Subject to your compliance with these Terms, ATR or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Site. All rights not expressly granted to you in these Terms are reserved and retained by ATR or its licensors, suppliers, publishers, rights holders, or other content providers.

3.1. Subject to your compliance with these Terms, ATR or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Site. All rights not expressly granted to you in these Terms are reserved and retained by ATR or its licensors, suppliers, publishers, rights holders, or other content providers.

4. Site Content and Indemnity:

4.1. Reviews, comments, photos, statements and other content or information (collectively “Author Content”) made available through the Site belong to their respective authors and are not that of ATR and should not be relied on as such. Said authors are completely and solely responsible for the statements and the accuracy of their Author Content.ATR does not guarantee the truthfulness or accuracy of the Author Content and does not endorse, nor is ATR responsible in any way for the statements made within the Author Content. ATR is not responsible for any damages or losses resulting from reliance upon Author Content posted on the Site.

4.2. Author Content must not include illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and do not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” ATR reserves the right, but has no obligation, to remove or edit such content.

4.3. By posting any such content or submitting any such materials to ATR, you represent and warrant that you have the right to grant ATR a nonexclusive, royalty-free, perpetual, irrevocable, fully paid and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

4.4. You represent and warrant that you own or otherwise control all of the rights to Author Content; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person or entity; and that you will indemnify ATR for all claims resulting from any Author Content you post. ATR takes no responsibility and assumes no liability for any Author Content posted by you or any third party.

5. Resolution Center:

6. Credit Card Information:

ATR does not store any payment information. ATR will never ask you to provide your credit card information on the ATR Site. All credit card information and billing will be handled via PayPal.

7. Copyright:

7.1. ATR complies with the safe harbor provisions of the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the “DMCA”). Any user of this Site that unlawfully transmits copyrighted material without express consent, a license, a valid defense or a fair use exemption to do so will have their privileges to use the Site terminated. You hereby ensure that any content you provide to ATR or upload to or post on the Site does not infringe on the copyrights of any third parties.

7.2. Notice and Procedure for Making Claims of Copyright Infringement

7.2.1. ATR respects the intellectual property of others. If you believe that your copyright has been infringed in a way through the use of this Site of ATR, please contact us at customerservice@artificialturfreport.com the written information specified below. Please note that this procedure is exclusively for notifying ATR that your copyrighted material has been infringed.

8. Disclosure of Information:

8.1 Except as provided otherwise in its privacy policy, ATR will keep confidential all personal information supplied by you to ATR, and shall use or disclose such information only for the purposes for which such information was collected, or as required by law.

8.2 In its sole discretion, ATR may disclose your identity to any federal, state, or local law enforcement agency (including the federal and state attorney general): (i) in response to a valid subpoena; or (ii) for the limited purpose of allowing such agencies to contact potential victims of consumer fraud and/or similar unlawful acts.

8.3 You agree to release and hold ATR harmless from any claims that ATR disclosed your identity pursuant to these Terms.

9. Disclaimer of Warranties and Limitation of Liability:

9.1. ATR PROVIDES THIS SITE ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, IN CONNECTION WITH ATR, THIS STIE OR IN CONNECTION WITH ANY COMMUNICATION BETWEEN YOU AND ATR OR ITS REPRESENTATIVES. UNLESS OTHERWISE SPECIFIED IN WRITING, YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

9.2. ATR DOES NOT WARRANT THAT THE SITE, INFORMATION, CONTENT, MATERIALS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE OR ELECTRONIC COMMUNICATIONS SENT FROM ATR ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ATR WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. REGARDLESS OF THE FORM OF ACTION, ATR DISCLAIMS ALL LIABILITY FOR THE ACTS OR OMMISSIONS OF OTHER MEMBERS OR USERS OF ATR.

9.3. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

10. Disputes:

10.1. Any dispute or claim relating in any way to your use of this Site or your transactions with ATR will be resolved by binding arbitration. The Federal Arbitration Act and federal arbitration law apply to this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms.

10.2…

11. Applicable Law and Jurisdiction:

You hereby agree that the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between you and ATR. You further agree that any arbitration or lawsuit that may take place must be conducted in Huntington Beach, California or the federal or state courts located in Orange County, California.

12. Assignment:

These Terms of Use and any and all agreements and representations may be automatically assigned by ATR to a third party in the event of an acquisition, sale, merger, or assignment of all or substantially all of the assets of ATR to a third party.

13. Miscellaneous Provisions:

13.1. ATR’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. The failure of ATR or You to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. These Terms contain the entire agreement between you and ATR regarding the use of the Site and working with ATR. By registering with ATR you hereby agree and accept these Terms. Unless otherwise explicitly stated, the Terms will survive termination of your registration with ATR. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

13.2. ATR reserves the right to modify or change this Site or the Terms at any time without notice to you, by posting updated Terms on the Site. Your continued use of the Site demonstrates your agreement to and acceptance of the changes.

14. Contact Us:

You can contact ATR at customerservice@artificialturfreport.com